Metrics in HR are informational. Focused on the past.
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HRs challenge is to provide business leaders with actionable information that helps them make decisions about investments marketing strategies and new products.
. Before compiling your HR analytics metrics it is important to understand the difference between HR metrics and workforce analytics. HR metrics are a vital way to quantify the cost and the impact of employee programs and HR processes and measure the success or failure of HR initiatives. Strategic HR Metrics and Workforce Analytics.
Operational measures are used to track and measure past performance.
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